Privacy Policy

Last updated: March 2, 2026

1. Introduction

The Process Partners ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We may collect the following types of information:

  • Contact Information: Email address, name, and company name when you use our forms or tools.
  • Usage Data: Information about how you interact with our website, including pages visited and features used.
  • Tool Data: Information you provide when using our AI-powered tools, such as the Automation Finder, Email Writer, and Script Bot.
  • Technical Data: IP address, browser type, device information, and cookies.

3. How We Use Your Information

We use your information to:

  • Provide and improve our services and tools
  • Respond to your inquiries and provide customer support
  • Send you relevant information about our services (with your consent)
  • Analyse usage patterns to improve user experience
  • Protect against fraud and unauthorised access

4. AI-Powered Tools

Our AI-powered tools (Automation Finder, Email Writer, Script Bot) process the information you provide to generate recommendations and content. This data is:

  • Processed by third-party AI providers (OpenAI) under their privacy policies
  • Not stored permanently on our servers beyond the session
  • Used solely to provide the requested service

5. Cookies

We use cookies and similar technologies to enhance your experience. You can control cookie preferences through your browser settings. We use:

  • Essential cookies: Required for the website to function properly
  • Analytics cookies: Help us understand how visitors use our site
  • Preference cookies: Remember your settings and preferences

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request data portability
  • Withdraw consent at any time

8. Third-Party Services

We may use third-party services that collect, monitor, and analyse data. These include:

  • OpenAI (AI processing)
  • Vercel (hosting)
  • Analytics providers

9. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@metricsystems.com

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.